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Happy Smiles at Columbia ("we," "our," or "us") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Information We Collect
We may collect:
Name
Address
Phone number
Email address
Date of birth
Insurance information
Information submitted through online forms
How We Use Your Information
We use your information to:
Schedule and manage appointments
Provide dental care
Process insurance claims
Respond to inquiries
Send appointment reminders
Communicate regarding treatment, billing, and office updates
Improve our services
SMS Communications
If you provide your mobile phone number, you may receive SMS messages regarding:
Appointment confirmations
Appointment reminders
Treatment follow-ups
Billing notifications
Practice-related communications
Message frequency varies.
Reply STOP to opt out at any time.
Message and data rates may apply.
Consent to receive SMS messages is not required as a condition of receiving dental treatment.
How You Opt In
Patients may opt in by:
Providing their mobile phone number during registration
Completing an online appointment request
Completing a contact form
Signing patient communication consent forms
Requesting text communication directly with our office
Data Protection
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Information Sharing
We do not sell, rent, or share your personal information or mobile phone number with third parties for marketing purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes.
We may share information only as permitted by law, including:
Insurance companies
HIPAA-compliant service providers
Legal or regulatory authorities when required
HIPAA
Protected Health Information (PHI) is handled in accordance with applicable HIPAA regulations.